Terms & Conditions

Placing an order By placing an order with us you will be deemed to have read, understood and agreed to these Terms and Conditions. These Terms and Conditions and your use of our web site are governed by English law and you agree to submit to the non-exclusive jurisdiction of the English court.

 

This does not affect your non-excludable statutory rights. This website and our Terms and Conditions have been designed for use within the United Kingdom and under UK law. Whilst we are happy to consider requests for products and enquirers from outside the United Kingdom, we give no warranty, express or implied, that the use of this website or the placing of any order through this website from outside the UK complies with any applicable non-UK laws or regulations. Accordingly, any products or promotions not permitted under your local law are not offered to you.

 

To the fullest extent permitted by law and save as provided above, neither Iwear Italia nor any associated company shall be liable to you by reason of any representation, or any implied warranty, condition or other term, or any duty at common law, or under the express terms of the contract, or in negligence (whether on the part of Iwear Italia or any of its members, agents, directors, employees or otherwise) for any indirect special or consequential loss or damage (including but not limited to loss of profit or loss of saving), costs, expenses or other claims for compensation whatsoever which arise out of or in connection with the use of this website, the supply of the products or their use or resale by you.

 

While Iwear Italia uses reasonable endeavours to ensure that the information on this website is accurate and up to date, it does not give any warranty as to its accuracy or completeness and Iwear Italia will not be responsible for any errors or omissions or for the results arsing from the use of such information. While Iwear Italia takes all reasonable steps to ensure a fast and reliable service, it does not guarantee that your use of this website will be interruption or error free and will not be responsible for any disruption, loss of or corruption of any material in transit, or loss of or corruption of material or data when downloaded onto any computer system.

 

Iwear Italia will not be responsible nor liable for your use of any other websites which you may access via links within this website. Iwear Italia does not control these websites and is not responsible for their content. Any such links are provided merely as a service to users of this website and their inclusion in this website does not constitute an endorsement by or affiliation with Iwear Italia. The entire liability of Iwear Italia under or in connection with any contract for any products to which these conditions apply shall not exceed the price of the products, except as expressly provided in these conditions.

 

Iwear Italia will not be liable to you or be deemed to be in breach of the contract by reason of any delay in performing, or any failure to perform, any of its obligations in relation to the products ordered by you if the delay or failure was due to any cause beyond its reasonable control. Iwear Italia may assign or transfer any of its rights or sub contract any of its obligations under these terms and conditions to any third party.

 

You may not assign or transfer any of your rights or sub contract any of your obligations under these terms and conditions except with the specific permission in writing of Iwear Italia. No person who is not a party to these terms and conditions shall have any right to enforce any term under the Contracts ( Rights of Third Parties) Act 1999. Nothing in these conditions is intended nor shall affect any of your statutory rights that may not be legally excluded. Copyright and trademark The contents of these pages (including pictures, designs, logos, photographs, text written and other materials) are the copyright trademark or registered trademark of Iwear Italia or its content and technology providers or their respective owners. ALL RIGHTS RESERVED. The copying, modification, distribution, reproduction, or incorporation into any other work of part or all of the material available on this website in any form is prohibited. You agree not to use these marks or any marks which are similar in colour without the written permission of Iwear Italia.

 

Payment and Shipping

 All parcels are sent recorded or insured and signature on delivery is required. The postage prices are calculated on the weight of the average single pair of sunglasses in a hard case and wrapped.UK Customers - £ 8.00 Special Delivery service, insured to £500.00, next day delivery or £ 5.00 first class sign for. If an item is returned to us uncollected and has to be reshipped, the customer will have to be charged for postage again. If a parcel looks like it has been damaged/opened then the customer must sign that the package was not received in perfect condition. Postage cost are not refundable.

 

Secure Ordering

All payments are made through our secure merchants account on PayPal, Shopify Payments and Coinbase Commerce. We do not take any of your personal details on this site during the order process. You will notice that when you go to the checkout, the site where you enter your details is secured. This gives you the confidence that your purchases are safe and secure. Returns & Refunds Under the United Kingdom's Distance Selling Regulations you have the right to cancel your order for any non bespoke item purchased from Iwear Italia for a full refund.

 

Order cancellations & Refunds

All order cancellations must be made in writing stating your contact details, within 14 working days of the day after you receive the goods, and we'll contact you as soon as possible within 14 working days of the day after you receive the goods. Postage costs are non-refundable. Bespoke lenses or prescription lenses are non-refundable.

If however your order has already been processed, you will need to return the order to us. Return or exchange an item If you are not completely satisfied with your purchase, simply return the item or items to us in their original condition within 14 days of receipt (excluding custom made items which are non returnable unless faulty).

 

We will issue a refund on receipt, or exchange the item for a different model/ colour if preferred.Upon receipt of your order, please check the goods are in perfect condition and notify us straight away if there is a problem. The item is your responsibility until it reaches us. For your own protection, we recommend that you send the parcel using a delivery service that insures you for the value of the goods.We will not accept parcels that incur duty charges.

 

If you receive your item in a faulty condition you must notify us in writing within 7 days of receipt of the productFaulty Item/ I Received the wrong item If the item you received is faulty/wrong item please contact us at : diego@iwearitalia.co.uk quoting your order number, your name and address, contact details and details of the product and the reason for return, and whether you require a refund or a replacement.We will then advise on how to proceed with the return. If you receive your item in a faulty condition you must notify us in writing within 7 days of receipt of the product.This returns policy does not effect your statutory rights.

 

A Contract between the customer and Iwear Italia for the sale of our products will only exist once an order has been accepted, processed and dispatched. This does not affect the customer's statutory rights. Prices and availability of goods is subject to change without notice. A delivery charge will be added to your order value where appropriate, please see delivery times and charges. You may normally cancel your order (once accepted by us) for any reason up to the point of dispatch. If you do cancel the contract within this time any payments made by you will be refunded in full within 30 days. All transactions are shown in £ sterling.